Crescent, Basin Park hotels resume COVID-19 protocols

Tuesday, July 20, 2021
Both the Basin Park (above) and Crescent hotels in Eureka Springs have resumed COVID-19 safety protocols. According to a news release, the protocols have been reinstated because of a dramatic increase in the daily number of new COVID-19 cases and hospitalizations in Carroll County and the state of Arkansas as a whole.
File photo

Effective Monday, July 19, the Crescent and Basin Park hotels have returned to COVID-19 safety protocols.

According to a news release, the protocols have been reinstated because of a dramatic increase in the daily number of new COVID-19 cases and hospitalizations in Carroll County and the state of Arkansas as a whole. The protocols include mask and sanitizing stations being reinstalled at the hotel entryways, as well as COVID-19 warning signs.

Masks are required indoors for managers, supervisors and employees in high-contact areas such as front desk clerks, spa employees, ghost tour guides, resort hosts and shuttle drivers. Masks are required for guests in the spa, shuttle, morgue and any indoor area with 10 or more people who gather for more than 15 minutes.

Both the hotel lobby spaces will be sanitized nightly by the security team and the hotels will be restricted to overnight guests and those headed to the outlets. There will be no tram tours into the Crescent and no public restrooms.

The hotels will host a vaccination clinic for new employees on Monday, July 26.

“As a reminder to our fellow Arkansans who come and join us here in Eureka Springs, we would encourage you to stay only in those properties that follow these appropriate protocols and adhere to proper social distancing while avoiding crowds,” said Jack Moyer, general manager and executive vice president of the Crescent.

Moyer continued, “Our staff and our property are honored to host our Arkansas travelers. We all love and need this opportunity to travel and to improve our morale and optimism during these challenging times. Let’s follow these simple rules that are spelled out. It is a shared responsibility for Arkansans who are traveling here, in-state, to keep Arkansas safe. It is the next step to saving our beloved travel industry.”

The safety protocols will remain in effect until at least Wednesday, Aug. 4, when the situation will be re-assessed.

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