Prevent your security system from hackers

Monday, February 10, 2020

Arkansas Attorney General’s Office

LITTLE ROCK – Home surveillance systems are designed to increase safety, but recent reports prove they may only be as secure as your passwords. Consumers often use the same passwords for multiple accounts, including these most popular and overused passwords you should never use. In recent years, credentials for more than 8 billion online accounts have been compromised, adding to the necessity of changing login information more frequently.

“Nothing is more important than your family’s safety,” said Arkansas Attorney General Rutledge. “Hackers attacking your home security system could easily have eyes on our families, so just like changing the battery in a smoke alarm, we need to make changing our sensitive passwords a priority.”

Once a device such as a router or camera in your home is compromised, hackers can often connect to other systems. Since the security breach is through your own home system and not the security camera company, every camera or device connected to the internet is at risk.

Rutledge offers these recommendations to help better secure your home from hackers:

• Create complex passwords for all accounts, including your cameras, WiFi and router

• Add two-factor authentication if available

• Upgrade to a cloud-based system

• Update devices regularly

• Choose a surveillance system from a reliable source with excellent customer service

If you receive a call, text or email with an unsolicited confirmation code request, consider changing your password immediately.

If your account is breached, contact your surveillance system provider and local law enforcement.

For more information about consumer-related issues, contact the Arkansas Attorney General’s Office at (800) 482-8982 or consumer@ArkansasAG.gov or visit ArkansasAG.gov or facebook.com/AGLeslieRutledge.

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